Privacy policy

INTEGRITY POLICY AT OLARS ULLA

Olars Ulla works to ensure that your privacy is protected when you use our services. We therefore have a policy that determines how your personal data must be processed and protected. By using the website olarsulla.se, you agree to this policy.

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

Olars Ulla AB is the personal data controller for the personal data you send to us and is responsible for your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council ("Data Protection Regulation")

WHERE IS YOUR PERSONAL DATA STORED?

The data we collect from you is stored within the European Economic Area (EEA), but may also be transferred and processed in a country outside the EEA. All such transfer of your personal data takes place in accordance with current legislation.

WHAT KIND OF PERSONAL DATA DO WE COLLECT?

Olars Ulla collects:
  • Personal data that you send to us, e.g. when you place orders, contact our customer service, or register as a newsletter subscriber. The personal data you send to us may include, for example, contact information, date of birth and payment information.
  • Abandoned shopping cart
  • If you have added items to the shopping cart without completing the purchase, we will email you a reminder list of the products you added to the shopping cart, provided that you:
    •  Subscribe to our newsletter
    •  Are a registered customer with us
    •  Entered your email address with us in another way

This is an extra customer service to make your purchase with us as smooth and easy as possible. You can recreate the shopping cart at any time with all the items in it or not. You therefore do not need to act if you do not wish to complete the purchase.

We also have enabled Google analytics advertising features which include:

  • remarketing with Google Analytics
  • impression reporting for the Google Display Network
  • demographics and interest reports in Google Analytics
  • integrated services that require Google Analytics to collect data for advertising purposes via advertising cookies and anonymous identifiers.
  • In order to do this, we and third-party providers need to use first-party cookies (for example, the Google Analytics cookie) or other first-party identifiers together with third-party cookies (for example, Google's advertising cookies) or other third-party identifiers
  • You visitors can opt-out of Google Analytics Advertising features, for example through ad settings, mobile app ad settings or other means (for example, NAI's interest-based advertising opt-out tool).
Shopify collects:
  • Personal and contact information - name, date of birth, social security number, billing and delivery address, email address, mobile phone number, etc.
  • Payment information - credit and debit card data (card number, validity date and CVV code), invoice information, bank account number, etc.

For a more detailed description of Shopify's collection of information and its purpose, visit Shopify at: https://www.shopify.com/se/legal/terms-payments-se


    HOW DO WE USE YOUR PERSONAL DATA?

    Olars Ulla can use your personal data for the following purposes:

    • Process your orders and returns through our online services
    • Send you SMS notifications about delivery status
    • Contact you in case of any problems with the delivery of your goods
    • Answer your questions and inform you about new or changed services
    • Send marketing offers such as newsletters and catalogs
    • Carry out analyzes so that we can provide you with relevant marketing offers and information
    • Confirm that you are of the legal minimum age to make online purchases
    • Improve your user experience through tailored recommendations

    We save your data as long as it is necessary to fulfill the above purposes or as long as we are obliged to do so by law. Your personal data will then be deleted.

    WHAT ARE YOUR RIGHTS?

    You have the right to request information about the personal data we hold about you at any time. If your data is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your data when there is a statutory storage requirement, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us either by sending a letter to:

    Olars Ulla AB
    Soldier TV 1
    781 60 Gustafs
    Sweden

    or email to: info@olarsulla.se.

    WHO HAS ACCESS TO YOUR PERSONAL DATA?

    Your data is processed within Olars Ulla and Shopify payments. We never pass on, sell or exchange your personal data for marketing purposes to third parties. Data forwarded to third parties is only used to provide the aforementioned services to you, e.g. freight forwarders in connection with the delivery of goods, and credit information or collection agencies for credit checks, identity checks and debt collection, website development.

    HOW DO WE PROTECT YOUR PERSONAL DATA?

    With Klarna as our payment solution, you can feel safe. They retrieve your bank details from your internet bank over an established and secure connection. All data transmitted is encrypted and secured according to current bank security standards.

    To make purchases as safe as possible, information is masked in the personal data collection. This means that, based on the retrieved data, you cannot see complete personal data, but only parts of it, for example "Ad******tan 4" flr "Adressgatan 4" so that you as a customer can identify yourself.

    Card purchases via shopify payments: All your customer payments are secure through payment processor encryption. Shopify is PCI Compliant - Payment Card Industry Data Security Standard (PCI DSS), which you can read more about here:

    https://www.shopify.com/security/pci-compliant
    Back-ups are created continuously but are thinned within 180 days, logs are thinned after a maximum of 60 days.

    COOKIES

    A cookie is a small text file that is saved on your computer or mobile device and retrieved from there on subsequent visits to the website in question. Olars Ulla uses cookies to improve and simplify your visit. We do not use cookies to store personal data or to disseminate data to third parties.

    You can easily delete cookies from your computer or mobile device via the browser. For instructions on how to manage and delete cookies, go to the "Help" option in your browser. You can choose to disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device.

    THIRD PARTY COOKIES

    We use cookies from third parties to collect statistics in aggregated form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). These permanent cookies are saved as files on your computer or mobile device for a maximum of 26 months.

    PERSONAL DATA CONTROLLER

    Olars Ulla AB
    Soldier TV 1
    781 60 Gustafs
    Sweden

    +46 (0)243 24 01 66

    info@olarsulla.se

    Organization number: 556581-7326
    VAT registration number: VAT-NR SE556581732601

    23/08/28